Job Summary: Assists providers in the examination and treatment of patients following established standards and practices.

Primary Job Duties:

• Greet patients in waiting area, assure patient flow runs smoothly and efficiently, escort patients to exam rooms.
• Obtain patient history; assess/triage patient, measure vital signs, and record information in the medical record/EMR.
• Explain treatment procedures and prepare patient and exam room for examination.
• Carry out Standing Orders as applicable prior to patient being seen by the provider according to written protocol.
• Position instruments and equipment and hand to provider as directed.
• Clean and sterilize instruments, exam rooms, and equipment after use.
• Administer injections, medications, eye and ear irrigations, dress/bandage wound and incisions, start/monitor IV, draw blood according to written order, and assist provider with any procedures.
• Perform diagnostic tests including eye exams, electrocardiograph, pulse oximetry, etc.
• Perform CLIA-waived lab tests, draw blood and collect, label and process specimens for reference lab according to physician orders.
• Perform dosage calculations for administering medications.
• Remove sutures/staples and change sterile and non-sterile dressings.
• Complete medical record to include medical services rendered, test results, and supplies used.
• Perform patient call backs, arrange referrals and testing, and schedule follow-up appointments.
• Ensure all patient and patient related telephone calls are documented in the medical record/EMR.
• Restock examination rooms with adequate supplies.
• Clean examination room after patient visit.
• Monitor disposable inventory and notifies appropriate persons of supplies and pharmaceuticals needed.
• Monitor medication expiration dates.
• Perform quality checks on medical equipment including CLIA waived controls.
• Demonstrate ongoing competency and proficiency in clinical job requirements.
• Assist with registration and perform additional clerical duties as necessary.
• Assist with the orientation of new personnel.
• Attend 75% of staff meetings as scheduled.
• Maintain strict confidentiality.

Education & Experience:

• High school diploma or equivalent.
• Associate’s degree from an accredited LPN program.
• IV certification required.
• One year experience in Primary Care, Emergency Medicine, or an Urgent Care setting preferred.

Licenses/Certifications:

• Active LPN license in state of Louisiana.
• BLS certification required.

Skills:

• Ability to communicate clearly and effectively.
• Ability to multi-task and prioritize work load.
• Excellent Customer Service skills required.
• Ability to interpret and uphold policies and procedures.